VertexIQ SolutionsPrivacy Policy
How VertexIQ Solutions collects, uses and protects your information.
Information we collect
We collect information that you provide directly to us, information collected automatically when you use our website, and information you share with us when you contact us about our services.
Personal information
- Your name and contact details, such as email address and phone number
- Your company name and job title, where provided through our contact form
- The content of any messages or enquiries you send to us
- Any other information you choose to share with us
Usage data
When you visit our website, we automatically collect certain technical information about your device and how you interact with our site, including your IP address, browser type, pages viewed, and the time and date of your visit.
How we use your information
We use the information we collect to respond to enquiries, provide and improve our services, and communicate with you about matters relevant to our relationship with you.
- To respond to enquiries submitted through our contact form
- To provide, maintain and improve our website and services
- To understand how visitors use our website
- To meet our legal and regulatory obligations
Information sharing and disclosure
We do not sell your personal information. We may share information with trusted service providers who help us operate our website and deliver our services, or where we are required to do so by law.
We never sell your data
Your information is used to serve you better, not to generate revenue by sharing it with third-party advertisers.
Data security
We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or loss.
Encryption
Data submitted through our website is transmitted using industry-standard encryption.
Secure storage
Information we hold is stored on secure systems with access limited to authorised personnel.
Your rights
Depending on applicable data protection law, you may have rights in relation to the personal information we hold about you, including the following.
Right to access
You can request a copy of the personal information we hold about you.
Right to rectification
You can ask us to correct any information you believe is inaccurate or incomplete.
Right to erasure
You can ask us to delete your personal information, subject to certain legal exceptions.
Cookies and tracking
We use cookies and similar technologies to operate our website, understand how it is used, and improve your experience.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential | Keeps the website functioning correctly | Session |
| Analytics | Helps us understand how visitors use our website | 2 years |
| Marketing | Used to measure the effectiveness of our communications | 1 year |
Changes to this privacy policy
We may update this privacy policy from time to time. Any changes will be posted on this page along with an updated revision date.
Questions about this policy?
Get in touch using the details below and we'll get back to you.